SmrtGuard v2.15 is the latest release

SmrtGuard Knowledge Base Articles

1. What's in the latest version of SmrtGuard?

2. Known issues with current SmrtGuard release

3. How do I activate SmrtGuard or switch devices?

4. When I try to activate SmrtGuard on my BlackBerry, but it "freezes"...

5. Is my "Native Email" supported?

6. What if I don't have a Native Email, can I still use SmrtGuard?

7. (WiFi Problem) My backup isn't showing on the web, why is that?

8. I have content protection set on the BlackBerry, will the SmrtGuard backup work?

9. Why are my SMS restored as Memos?

10. I just saw a new location tab on the portal? What is that?

11. When I login, I do not see a map on my dashboard! Why?

12. I can't remote track or send audio ping! What do I do?

13. Audio ping does not provide a loud continuous sound. What's wrong?

14. I'm on Verizon using BlackBerry with a Network Extender and my location is off, why?

15. Updates to Personal Guardian for version 2 of SmrtGuard

16. I'm having trouble getting the Where I've Been feature to work? Why is that?

17. I just purchased how come I only have 10 days worth of SmrtGuard (PayPal only) ?

18. Just upgraded to new Storm OS, and SmrtGuard stopped working...

 

  Still Need Help?

Contact Us via Email: Click Here

Contact Us via Phone: +1 732 579 3649 (M-F 9:30 AM to 6:30PM EST)